Privacy Policy
Last updated: February 2025
Introduction
Zunix AI ("we," "our," or "the Company") is committed to handling personal information responsibly and transparently. This policy describes what data we collect, how it is used, and the rights available to users.
Information We Collect
We collect a limited set of personal information necessary to operate the platform and communicate with users:
- Full name
- Email address
- Payment confirmation details (processed by a third-party payment provider)
We do not collect sensitive personal data beyond what is required for account access and communication.
How We Use Your Information
Collected information is used solely for the following purposes:
- Providing access to the platform and related updates
- Communicating product and account information
- Managing membership records
- Responding to support inquiries
Payment Processing
Payments are processed by third-party payment providers (currently Razorpay). Zunix AI does not store payment card data directly. All payment transactions are handled in accordance with the provider's security and compliance standards.
Data Sharing
Zunix AI does not sell, rent, lease, or share personal information with third-party advertisers or marketing platforms. Data is not disclosed to external parties except where required by law or necessary to deliver contracted services.
AI Model Training
Customer data, brand configurations, and workspace content are not used to train public or third-party AI models.
Data Retention and Deletion
Users may request deletion of their personal data at any time by contacting helpzunixai@gmail.com. Requests are processed within a reasonable timeframe consistent with applicable legal obligations.
Policy Updates
This policy may be updated periodically. Material changes will be communicated via email or through the platform. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.
Contact
For privacy-related inquiries: helpzunixai@gmail.com