Refund Policy

Founding Member Purchases

Zunix AI offers a full refund on Founding Member access fees under the following conditions:

• The refund is requested before the platform is delivered or access is granted to the customer's account
• The request is submitted to helpzunixai@gmail.com within the applicable refund window

Refund requests are reviewed and processed within 5–10 business days. Approved refunds are returned to the original payment method.

Post-Delivery Refunds

Once platform access has been granted and onboarding initiated, refund eligibility will be assessed on a case-by-case basis. Zunix AI is committed to fair resolution of genuine concerns.

How to Request a Refund

Submit refund requests to helpzunixai@gmail.com with:

• Full name used at time of purchase
• Email address associated with the account
• Order confirmation or payment reference number
• Reason for the request

Questions

For questions about a specific transaction or refund status, contact helpzunixai@gmail.com.